🛎️ Welcome to Your Stay: Essential Spanish Phrases for Checking In at a Hotel


Arriving at your hotel after a long journey should be a seamless experience. In Spanish-speaking countries, engaging politely and clearly with the front desk staff is key to a smooth process. Knowing the specific Spanish phrases for checking in at a hotel allows you to confirm your reservation, manage special requests, and handle any potential issues with confidence.

These interactions require formal and polite language (usted forms) to show respect and professionalism. Mastering this specialized vocabulary is a vital step in achieving conversational fluency and ensuring your stay starts on a positive note.

This guide provides the core Spanish vocabulary and practical phrases necessary for every step of the check-in process, from arrival to settling into your room.

I. Arrival and Reservation Confirmation

The first step is identifying yourself and confirming your booking details with the front desk (la recepción).

1. Identifying Yourself and Your Booking

Spanish PhraseLiteral MeaningEnglish Equivalent & Context
Tengo una reserva a nombre de...I have a reservation in the name of...I have a reservation under the name of...
Mi nombre es...My name is...My name is... (Direct and clear).
Hice la reserva por internet.I made the reservation via internet.I made the booking online. (Helpful for locating the reservation).
¿Podría ver mi pasaporte, por favor?Could I see my passport, please?Could I see your passport, please? (The standard request from the staff).
Aquí tiene la confirmación.Here you have the confirmation.Here is the confirmation (email/printout).

2. Confirming Stay Details

  • Tengo la habitación reservada por [número] noches. (I have the room reserved for [number] nights.)

  • ¿Está incluido el desayuno? (Is the breakfast included?)

    • Desayuno (breakfast) is a vital word for morning planning.

  • ¿A qué hora es la hora de salida? (At what hour is the hour of departure?)

    • What time is check-out? (La hora de salida is check-out time.)

II. Room Requests and Hotel Amenities

Once the reservation is confirmed, you may need to ask about the room location, amenities, or specific services.

3. Room Preferences and Location

Spanish PhraseLiteral MeaningEnglish Equivalent & Context
¿Podría ser una habitación con vista a...?Could it be a room with view to...?Could I have a room with a view of...? (e.g., ...al mar - the sea).
¿Hay alguna habitación más tranquila?Is there some more tranquil room?Is there a quieter room? (e.g., ...que no dé a la calle - that doesn't face the street).
¿Está incluida la conexión a internet?Is the connection to internet included?Is Wi-Fi included? (Use Wi-Fi or internet).
¿Tienen servicio de lavandería?Do you have laundry service?Do you have laundry service?

4. Asking About Amenities and Services

  • ¿A qué hora abre la piscina / el gimnasio? (At what time opens the pool / the gym?)

  • ¿Podría pedir un taxi para mañana? (Could I request a taxi for tomorrow?)

    • Pedir is the key verb for "to request/order."

  • ¿Dónde puedo cambiar moneda? (Where can I exchange currency?)

  • ¿Hay alguien que me ayude con el equipaje? (Is there someone that helps me with the luggage?)

III. When Something Goes Wrong: Addressing Issues

If your reservation has an issue or the room isn't ready, knowing how to ask about the problem is essential for managing your time.

5. Handling Delays or Problems

Spanish PhraseLiteral MeaningEnglish Equivalent & Context
Hay un error con mi reserva.There is an error with my reservation.There is a mistake with my reservation.
La habitación no está lista.The room is not ready.The room is not ready. (The standard phrase staff will use).
¿Cuánto tiempo tendré que esperar?How much time will I have to wait?How long will I have to wait?
¿Podría dejar mis maletas aquí hasta la tarde?Could I leave my suitcases here until the afternoon?Could I leave my luggage here until the afternoon? (Asking to use storage, consigna in some places).

6. Finalizing the Check-in

  • ¿En qué piso está la habitación? (On what floor is the room?)

    • Piso is the floor/level.

  • ¿Cuál es el número de la habitación? (What is the number of the room?)

  • Gracias por su ayuda. (Thank you for your help.) — Use su for formality!

  • Que disfrute su estancia. (That you enjoy your stay.) — The standard wish from the staff.

🔑 Your Fluent Check-In Toolkit

Remember that in the hotel environment, using the formal Usted is mandatory when addressing staff (¿Podría usted ayudarme?).

Spanish WordEnglish Meaning
La recepciónThe reception / Front desk
La habitaciónThe room
La llaveThe key (or keycard)
El ascensorThe elevator
El pisoThe floor/level
La propinaThe tip
El servicioThe service

By using these essential phrases for checking in at a hotel, you demonstrate respect and clarity, guaranteeing a smooth start to your travels and affirming your conversational fluency skills.

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